Terms of Service

Last updated: 29 October 2026

These terms govern your use of Personai (“the service”). By creating an account you agree to them. If you do not agree, do not use the service.

What the service does

Personai acts as your disclosed online representative within limits you set. It is draft-first: it does not send anything on your behalf unless you have explicitly allowed that action in your mandate. You remain responsible for everything your Persona sends under your account.

Your account

• You must provide accurate sign-in information and keep your account secure.
• You may only connect accounts and channels you own or are authorized to use, and you must comply with those providers’ own terms.
• You are responsible for the mandate and limits you configure, and for reviewing drafts before you approve them.

Acceptable use

You agree not to use the service to:

• Break the law, or infringe anyone’s rights.
• Send spam, harass, deceive, or impersonate anyone — note that Personai always discloses that it is an AI representative, and you must not try to hide or remove that disclosure.
• Attempt to disrupt, overload, or gain unauthorized access to the service.

AI output

Drafts are generated by AI and may be wrong or imperfect. Review before you approve or send. The service’s deterministic rules fail safe — when in doubt it holds a message for you rather than acting — but you are the final check.

Availability and changes

The service is provided on an “as is” and “as available” basis, without warranties of any kind. We may change, suspend, or discontinue features, and we may update these terms; continued use after a change means you accept it.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for messages your Persona sends under your account and limits.

Termination

You may delete your account at any time from within the app. We may suspend or terminate accounts that violate these terms. On termination, your data is removed as described in the Privacy Policy.

Contact

Questions about these terms? Contact the operator of this deployment at the support address shown in the app or on the sign-in page.